Events
- Active Campaign
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- Segment
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- Active Campaign
- Customer.io
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- Hubspot
- IntakeQ
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- Twilio
Message Thread
Event payload details and trigger documentation for Message Thread data from Elation
{
"added_to_chart_at": "2021-05-05T22:02:09Z",
"created_at": "2021-05-05T22:02:10Z",
"deleted_at": "",
"id": "140754787631195",
"is_urgent": false,
"members": [
{
"acked_at": "",
"group_id": "851981",
"id": "346292316",
"status": "THREAD_MEMBER_STATUS_ADDRESSED",
"thread_id": "346226779",
"user_id": "6"
}
],
"messages": [
{
"associated_document": {
"added_to_chart_at": "2014-01-24T18:13:48Z",
"authoring_practice_id": "65540",
"created_at": "2014-01-24T18:13:48Z",
"deleted_at": "",
"document_timestamp": "2014-01-24T18:59:15Z",
"document_type": 91,
"id": "64077889627",
"last_modified_at": "2016-05-02T18:53:12Z",
"patient_id": "64072843265",
"signed_at": "2014-01-24T18:13:48Z",
"signed_by": "4"
},
"body": "Patient should have appointment already booked.",
"id": "346423390",
"patient_id": "342753281",
"practice_id": "655364",
"sender_id": "6",
"sent_at": "2021-10-19T19:08:48",
"thread_id": "346226779"
}
],
"patient_id": "140754786975745",
"practice_id": "140754817318916",
"thread_document_created_at": "2021-05-05T22:02:09Z"
}
{
"added_to_chart_at": "Date and time when the thread was added to the patient's chart.",
"created_at": "Timestamp when the message thread was created.",
"deleted_at": "Timestamp when the message thread was deleted, if applicable.",
"id": "Unique identifier for the message thread.",
"is_urgent": "Flag indicating whether this thread is marked as urgent.",
"members": {
"acked_at": "Timestamp when the member acknowledged the thread, if applicable.",
"group_id": "ID of the group, if this member represents a group.",
"id": "Unique identifier for the thread member.",
"status": "Current status of the member in this thread.",
"thread_id": "ID of the thread this member belongs to.",
"user_id": "ID of the user, if this member represents a user."
},
"messages": {
"associated_document": {
"added_to_chart_at": "Date and time when the document was added to the chart.",
"authoring_practice_id": "ID of the practice that authored this document.",
"created_at": "Timestamp when the document was created.",
"deleted_at": "Timestamp when the document was deleted, if applicable.",
"document_timestamp": "Date and time of the document.",
"document_type": "Type identifier for the document.",
"id": "Unique identifier for the document.",
"last_modified_at": "Timestamp when the document was last modified.",
"patient_id": "ID of the patient this document belongs to.",
"signed_at": "Timestamp when the document was signed.",
"signed_by": "ID of the user who signed the document."
},
"body": "Content of the message. Must not be empty.",
"id": "Unique identifier for the message.",
"patient_id": "ID of the patient this message relates to.",
"practice_id": "ID of the practice this message belongs to.",
"sender_id": "ID of the user who sent this message.",
"sent_at": "Timestamp when the message was sent.",
"thread_id": "ID of the thread this message belongs to."
},
"patient_id": "ID of the patient this thread belongs to.",
"practice_id": "ID of the practice this thread belongs to.",
"thread_document_created_at": "Date and time when the thread document was created."
}
Events
Triggering Webhook Types
The following event types are associated with the Message Thread event payload from Elation.
Elation Message Thread Updated
Elation Message Thread Deleted
{
"added_to_chart_at": "2021-05-05T22:02:09Z",
"created_at": "2021-05-05T22:02:10Z",
"deleted_at": "",
"id": "140754787631195",
"is_urgent": false,
"members": [
{
"acked_at": "",
"group_id": "851981",
"id": "346292316",
"status": "THREAD_MEMBER_STATUS_ADDRESSED",
"thread_id": "346226779",
"user_id": "6"
}
],
"messages": [
{
"associated_document": {
"added_to_chart_at": "2014-01-24T18:13:48Z",
"authoring_practice_id": "65540",
"created_at": "2014-01-24T18:13:48Z",
"deleted_at": "",
"document_timestamp": "2014-01-24T18:59:15Z",
"document_type": 91,
"id": "64077889627",
"last_modified_at": "2016-05-02T18:53:12Z",
"patient_id": "64072843265",
"signed_at": "2014-01-24T18:13:48Z",
"signed_by": "4"
},
"body": "Patient should have appointment already booked.",
"id": "346423390",
"patient_id": "342753281",
"practice_id": "655364",
"sender_id": "6",
"sent_at": "2021-10-19T19:08:48",
"thread_id": "346226779"
}
],
"patient_id": "140754786975745",
"practice_id": "140754817318916",
"thread_document_created_at": "2021-05-05T22:02:09Z"
}
{
"added_to_chart_at": "Date and time when the thread was added to the patient's chart.",
"created_at": "Timestamp when the message thread was created.",
"deleted_at": "Timestamp when the message thread was deleted, if applicable.",
"id": "Unique identifier for the message thread.",
"is_urgent": "Flag indicating whether this thread is marked as urgent.",
"members": {
"acked_at": "Timestamp when the member acknowledged the thread, if applicable.",
"group_id": "ID of the group, if this member represents a group.",
"id": "Unique identifier for the thread member.",
"status": "Current status of the member in this thread.",
"thread_id": "ID of the thread this member belongs to.",
"user_id": "ID of the user, if this member represents a user."
},
"messages": {
"associated_document": {
"added_to_chart_at": "Date and time when the document was added to the chart.",
"authoring_practice_id": "ID of the practice that authored this document.",
"created_at": "Timestamp when the document was created.",
"deleted_at": "Timestamp when the document was deleted, if applicable.",
"document_timestamp": "Date and time of the document.",
"document_type": "Type identifier for the document.",
"id": "Unique identifier for the document.",
"last_modified_at": "Timestamp when the document was last modified.",
"patient_id": "ID of the patient this document belongs to.",
"signed_at": "Timestamp when the document was signed.",
"signed_by": "ID of the user who signed the document."
},
"body": "Content of the message. Must not be empty.",
"id": "Unique identifier for the message.",
"patient_id": "ID of the patient this message relates to.",
"practice_id": "ID of the practice this message belongs to.",
"sender_id": "ID of the user who sent this message.",
"sent_at": "Timestamp when the message was sent.",
"thread_id": "ID of the thread this message belongs to."
},
"patient_id": "ID of the patient this thread belongs to.",
"practice_id": "ID of the practice this thread belongs to.",
"thread_document_created_at": "Date and time when the thread document was created."
}
Payload Field Details
Unique identifier for the message thread.
id
"140754787631195"
Timestamp when the message thread was created.
created_at
"2021-05-05T22:02:10Z"
Timestamp when the message thread was deleted, if applicable.
deleted_at
""
Date and time when the thread document was created.
thread_document_created_at
"2021-05-05T22:02:09Z"
Date and time when the thread was added to the patient’s chart.
added_to_chart_at
"2021-05-05T22:02:09Z"
ID
ID of the patient this thread belongs to.
patient_id
"140754786975745"
ID of the practice this thread belongs to.
practice_id
"140754817318916"
Flag indicating whether this thread is marked as urgent.
is_urgent
false
List of members participating in this thread.
members
[
{
"acked_at": "",
"group_id": "851981",
"id": "346292316",
"status": "THREAD_MEMBER_STATUS_ADDRESSED",
"thread_id": "346226779",
"user_id": "6"
}
]
ID
Mapped array of: Unique identifier for the thread member.
members.map(x, x.id)
[
"346292316"
]
Mapped array of: ID of the thread this member belongs to.
members.map(x, x.thread_id)
[
"346226779"
]
ID
Mapped array of: ID of the user, if this member represents a user.
members.map(x, x.user_id)
[
"6"
]
Mapped array of: ID of the group, if this member represents a group.
members.map(x, x.group_id)
[
"851981"
]
Mapped array of: Current status of the member in this thread.
status
THREAD_MEMBER_STATUS_ADDRESSED
THREAD_MEMBER_STATUS_REQUIRING_ACTION
Mapped array of: Timestamp when the member acknowledged the thread, if applicable.
members.map(x, x.acked_at)
[
""
]
List of messages in this thread.
messages
[
{
"associated_document": {
"added_to_chart_at": "2014-01-24T18:13:48Z",
"authoring_practice_id": "65540",
"created_at": "2014-01-24T18:13:48Z",
"deleted_at": "",
"document_timestamp": "2014-01-24T18:59:15Z",
"document_type": 91,
"id": "64077889627",
"last_modified_at": "2016-05-02T18:53:12Z",
"patient_id": "64072843265",
"signed_at": "2014-01-24T18:13:48Z",
"signed_by": "4"
},
"body": "Patient should have appointment already booked.",
"id": "346423390",
"patient_id": "342753281",
"practice_id": "655364",
"sender_id": "6",
"sent_at": "2021-10-19T19:08:48",
"thread_id": "346226779"
}
]
Mapped array of: Unique identifier for the message.
messages.map(x, x.id)
[
"346423390"
]
Mapped array of: Content of the message. Must not be empty.
messages.map(x, x.body)
[
"Patient should have appointment already booked."
]
ID
Mapped array of: ID of the patient this message relates to.
messages.map(x, x.patient_id)
[
"342753281"
]
Mapped array of: ID of the practice this message belongs to.
messages.map(x, x.practice_id)
[
"655364"
]
Mapped array of: ID of the thread this message belongs to.
messages.map(x, x.thread_id)
[
"346226779"
]
ID
Mapped array of: ID of the user who sent this message.
messages.map(x, x.sender_id)
[
"6"
]
Mapped array of: Timestamp when the message was sent.
messages.map(x, x.sent_at)
[
"2021-10-19T19:08:48"
]
Mapped array of: Reference to the document this message is associated with, if any.
messages.map(x, x.associated_document)
[
{
"added_to_chart_at": "2014-01-24T18:13:48Z",
"authoring_practice_id": "65540",
"created_at": "2014-01-24T18:13:48Z",
"deleted_at": "",
"document_timestamp": "2014-01-24T18:59:15Z",
"document_type": 91,
"id": "64077889627",
"last_modified_at": "2016-05-02T18:53:12Z",
"patient_id": "64072843265",
"signed_at": "2014-01-24T18:13:48Z",
"signed_by": "4"
}
]
Mapped array of: Reference to the document this message is associated with, if any.
messages.map(x, x.associated_document)
[
{
"added_to_chart_at": "2014-01-24T18:13:48Z",
"authoring_practice_id": "65540",
"created_at": "2014-01-24T18:13:48Z",
"deleted_at": "",
"document_timestamp": "2014-01-24T18:59:15Z",
"document_type": 91,
"id": "64077889627",
"last_modified_at": "2016-05-02T18:53:12Z",
"patient_id": "64072843265",
"signed_at": "2014-01-24T18:13:48Z",
"signed_by": "4"
}
]
Mapped array of: Reference to the document this message is associated with, if any.
messages.map(x, x.associated_document)
[
{
"added_to_chart_at": "2014-01-24T18:13:48Z",
"authoring_practice_id": "65540",
"created_at": "2014-01-24T18:13:48Z",
"deleted_at": "",
"document_timestamp": "2014-01-24T18:59:15Z",
"document_type": 91,
"id": "64077889627",
"last_modified_at": "2016-05-02T18:53:12Z",
"patient_id": "64072843265",
"signed_at": "2014-01-24T18:13:48Z",
"signed_by": "4"
}
]
Mapped array of: Reference to the document this message is associated with, if any.
messages.map(x, x.associated_document)
[
{
"added_to_chart_at": "2014-01-24T18:13:48Z",
"authoring_practice_id": "65540",
"created_at": "2014-01-24T18:13:48Z",
"deleted_at": "",
"document_timestamp": "2014-01-24T18:59:15Z",
"document_type": 91,
"id": "64077889627",
"last_modified_at": "2016-05-02T18:53:12Z",
"patient_id": "64072843265",
"signed_at": "2014-01-24T18:13:48Z",
"signed_by": "4"
}
]
Mapped array of: Reference to the document this message is associated with, if any.
messages.map(x, x.associated_document)
[
{
"added_to_chart_at": "2014-01-24T18:13:48Z",
"authoring_practice_id": "65540",
"created_at": "2014-01-24T18:13:48Z",
"deleted_at": "",
"document_timestamp": "2014-01-24T18:59:15Z",
"document_type": 91,
"id": "64077889627",
"last_modified_at": "2016-05-02T18:53:12Z",
"patient_id": "64072843265",
"signed_at": "2014-01-24T18:13:48Z",
"signed_by": "4"
}
]
Mapped array of: Reference to the document this message is associated with, if any.
messages.map(x, x.associated_document)
[
{
"added_to_chart_at": "2014-01-24T18:13:48Z",
"authoring_practice_id": "65540",
"created_at": "2014-01-24T18:13:48Z",
"deleted_at": "",
"document_timestamp": "2014-01-24T18:59:15Z",
"document_type": 91,
"id": "64077889627",
"last_modified_at": "2016-05-02T18:53:12Z",
"patient_id": "64072843265",
"signed_at": "2014-01-24T18:13:48Z",
"signed_by": "4"
}
]
Mapped array of: Reference to the document this message is associated with, if any.
messages.map(x, x.associated_document)
[
{
"added_to_chart_at": "2014-01-24T18:13:48Z",
"authoring_practice_id": "65540",
"created_at": "2014-01-24T18:13:48Z",
"deleted_at": "",
"document_timestamp": "2014-01-24T18:59:15Z",
"document_type": 91,
"id": "64077889627",
"last_modified_at": "2016-05-02T18:53:12Z",
"patient_id": "64072843265",
"signed_at": "2014-01-24T18:13:48Z",
"signed_by": "4"
}
]
Mapped array of: Reference to the document this message is associated with, if any.
messages.map(x, x.associated_document)
[
{
"added_to_chart_at": "2014-01-24T18:13:48Z",
"authoring_practice_id": "65540",
"created_at": "2014-01-24T18:13:48Z",
"deleted_at": "",
"document_timestamp": "2014-01-24T18:59:15Z",
"document_type": 91,
"id": "64077889627",
"last_modified_at": "2016-05-02T18:53:12Z",
"patient_id": "64072843265",
"signed_at": "2014-01-24T18:13:48Z",
"signed_by": "4"
}
]
Mapped array of: Reference to the document this message is associated with, if any.
messages.map(x, x.associated_document)
[
{
"added_to_chart_at": "2014-01-24T18:13:48Z",
"authoring_practice_id": "65540",
"created_at": "2014-01-24T18:13:48Z",
"deleted_at": "",
"document_timestamp": "2014-01-24T18:59:15Z",
"document_type": 91,
"id": "64077889627",
"last_modified_at": "2016-05-02T18:53:12Z",
"patient_id": "64072843265",
"signed_at": "2014-01-24T18:13:48Z",
"signed_by": "4"
}
]
Mapped array of: Reference to the document this message is associated with, if any.
messages.map(x, x.associated_document)
[
{
"added_to_chart_at": "2014-01-24T18:13:48Z",
"authoring_practice_id": "65540",
"created_at": "2014-01-24T18:13:48Z",
"deleted_at": "",
"document_timestamp": "2014-01-24T18:59:15Z",
"document_type": 91,
"id": "64077889627",
"last_modified_at": "2016-05-02T18:53:12Z",
"patient_id": "64072843265",
"signed_at": "2014-01-24T18:13:48Z",
"signed_by": "4"
}
]
Mapped array of: Reference to the document this message is associated with, if any.
messages.map(x, x.associated_document)
[
{
"added_to_chart_at": "2014-01-24T18:13:48Z",
"authoring_practice_id": "65540",
"created_at": "2014-01-24T18:13:48Z",
"deleted_at": "",
"document_timestamp": "2014-01-24T18:59:15Z",
"document_type": 91,
"id": "64077889627",
"last_modified_at": "2016-05-02T18:53:12Z",
"patient_id": "64072843265",
"signed_at": "2014-01-24T18:13:48Z",
"signed_by": "4"
}
]
Mapped array of: Reference to the document this message is associated with, if any.
messages.map(x, x.associated_document)
[
{
"added_to_chart_at": "2014-01-24T18:13:48Z",
"authoring_practice_id": "65540",
"created_at": "2014-01-24T18:13:48Z",
"deleted_at": "",
"document_timestamp": "2014-01-24T18:59:15Z",
"document_type": 91,
"id": "64077889627",
"last_modified_at": "2016-05-02T18:53:12Z",
"patient_id": "64072843265",
"signed_at": "2014-01-24T18:13:48Z",
"signed_by": "4"
}
]
{
"added_to_chart_at": "2021-05-05T22:02:09Z",
"created_at": "2021-05-05T22:02:10Z",
"deleted_at": "",
"id": "140754787631195",
"is_urgent": false,
"members": [
{
"acked_at": "",
"group_id": "851981",
"id": "346292316",
"status": "THREAD_MEMBER_STATUS_ADDRESSED",
"thread_id": "346226779",
"user_id": "6"
}
],
"messages": [
{
"associated_document": {
"added_to_chart_at": "2014-01-24T18:13:48Z",
"authoring_practice_id": "65540",
"created_at": "2014-01-24T18:13:48Z",
"deleted_at": "",
"document_timestamp": "2014-01-24T18:59:15Z",
"document_type": 91,
"id": "64077889627",
"last_modified_at": "2016-05-02T18:53:12Z",
"patient_id": "64072843265",
"signed_at": "2014-01-24T18:13:48Z",
"signed_by": "4"
},
"body": "Patient should have appointment already booked.",
"id": "346423390",
"patient_id": "342753281",
"practice_id": "655364",
"sender_id": "6",
"sent_at": "2021-10-19T19:08:48",
"thread_id": "346226779"
}
],
"patient_id": "140754786975745",
"practice_id": "140754817318916",
"thread_document_created_at": "2021-05-05T22:02:09Z"
}
{
"added_to_chart_at": "Date and time when the thread was added to the patient's chart.",
"created_at": "Timestamp when the message thread was created.",
"deleted_at": "Timestamp when the message thread was deleted, if applicable.",
"id": "Unique identifier for the message thread.",
"is_urgent": "Flag indicating whether this thread is marked as urgent.",
"members": {
"acked_at": "Timestamp when the member acknowledged the thread, if applicable.",
"group_id": "ID of the group, if this member represents a group.",
"id": "Unique identifier for the thread member.",
"status": "Current status of the member in this thread.",
"thread_id": "ID of the thread this member belongs to.",
"user_id": "ID of the user, if this member represents a user."
},
"messages": {
"associated_document": {
"added_to_chart_at": "Date and time when the document was added to the chart.",
"authoring_practice_id": "ID of the practice that authored this document.",
"created_at": "Timestamp when the document was created.",
"deleted_at": "Timestamp when the document was deleted, if applicable.",
"document_timestamp": "Date and time of the document.",
"document_type": "Type identifier for the document.",
"id": "Unique identifier for the document.",
"last_modified_at": "Timestamp when the document was last modified.",
"patient_id": "ID of the patient this document belongs to.",
"signed_at": "Timestamp when the document was signed.",
"signed_by": "ID of the user who signed the document."
},
"body": "Content of the message. Must not be empty.",
"id": "Unique identifier for the message.",
"patient_id": "ID of the patient this message relates to.",
"practice_id": "ID of the practice this message belongs to.",
"sender_id": "ID of the user who sent this message.",
"sent_at": "Timestamp when the message was sent.",
"thread_id": "ID of the thread this message belongs to."
},
"patient_id": "ID of the patient this thread belongs to.",
"practice_id": "ID of the practice this thread belongs to.",
"thread_document_created_at": "Date and time when the thread document was created."
}