{
  "$result_object_key":  {
    "archived":  false,
    "archived_at":  "2024-07-04T10:32:12+00:00",
    "created_at":  "2024-07-04T10:32:12+00:00",
    "id":  "2970281109",
    "properties":  {
      "content":  "Ticket description",
      "createdate":  "2024-07-16T10:41:02.266Z",
      "hs_lastmodifieddate":  "2024-07-16T14:27:29.505Z",
      "hs_object_id":  "2970281109",
      "hs_pipeline":  "0",
      "hs_pipeline_stage":  "1",
      "subject":  "My Subject"
    },
    "updated_at":  "2024-07-04T10:32:12+00:00"
  }
}

{
  "$result_object_key":  {
    "archived":  "Whether the ticket was archived",
    "archived_at":  "When the ticket was archived",
    "created_at":  "When the ticket was created",
    "id":  "ID",
    "properties":  {
      "key":  null,
      "value":  null
    },
    "updated_at":  "When the ticket was updated"
  }
}

​
Parameters

​
Action
Parameters
​
Subject
string
required

This field maps to the destination API properties.subject field.

​
Content
string

This field maps to the destination API properties.content field.

​
Pipeline
string (Pipeline)
required

This field maps to the destination API properties.hs_pipeline field.

​
Priority
string

This field maps to the destination API properties.hs_ticket_priority field.

​
Status
string (Pipeline Status)
required

This field maps to the destination API properties.hs_pipeline_stage field.

​
Hubspot Defined Contact Associations
[]string

This field maps to the destination API associations field.

​
Hubspot Defined Company Associations
[]string
required

This field maps to the destination API associations field.

​
Properties
Map<Ticket Property,string>
required

HI ID PII This field maps to the destination API properties field.

{
  "$result_object_key":  {
    "archived":  false,
    "archived_at":  "2024-07-04T10:32:12+00:00",
    "created_at":  "2024-07-04T10:32:12+00:00",
    "id":  "2970281109",
    "properties":  {
      "content":  "Ticket description",
      "createdate":  "2024-07-16T10:41:02.266Z",
      "hs_lastmodifieddate":  "2024-07-16T14:27:29.505Z",
      "hs_object_id":  "2970281109",
      "hs_pipeline":  "0",
      "hs_pipeline_stage":  "1",
      "subject":  "My Subject"
    },
    "updated_at":  "2024-07-04T10:32:12+00:00"
  }
}

{
  "$result_object_key":  {
    "archived":  "Whether the ticket was archived",
    "archived_at":  "When the ticket was archived",
    "created_at":  "When the ticket was created",
    "id":  "ID",
    "properties":  {
      "key":  null,
      "value":  null
    },
    "updated_at":  "When the ticket was updated"
  }
}

​
Result Object Field Details

You can use the result of the action’s data as inputs to downstream workflow actions.

Each fetch action requires a result object key to be specified which will nest the action’s result data inside the downstream data context in the Workflow.

Here we demonstrate how to refer to this data using the prefix $result_object_key.

​
Ticket
Fetch Action Response Object
​
id
string
required

ID

CEL
$result_object_key.id
Example
"2970281109"
​
properties
Map<string,string>
required

Ticket properties

CEL
$result_object_key.properties
Example
{
"content":  "Ticket description",
"createdate":  "2024-07-16T10:41:02.266Z",
"hs_lastmodifieddate":  "2024-07-16T14:27:29.505Z",
"hs_object_id":  "2970281109",
"hs_pipeline":  "0",
"hs_pipeline_stage":  "1",
"subject":  "My Subject"
}
​
archived
bool
required

Whether the ticket was archived

CEL
$result_object_key.archived
Example
false
​
archived_at
timing.v1.Timestamp

When the ticket was archived

CEL
$result_object_key.archived_at
Example
"2024-07-04T10:32:12+00:00"
​
created_at
timing.v1.Timestamp
required

When the ticket was created

CEL
$result_object_key.created_at
Example
"2024-07-04T10:32:12+00:00"
​
updated_at
timing.v1.Timestamp
required

When the ticket was updated

CEL
$result_object_key.updated_at
Example
"2024-07-04T10:32:12+00:00"