{
  "anonymous_id":  "569a0e86-0484-4a84-afa8-cc55b76fe5c4",
  "event":  "button_clicked",
  "message_id":  "07cf5c9f-fbb0-4877-bfad-e158d86978ee",
  "properties":  {
    "any":  "value",
    "you":  "can have"
  },
  "timestamp":  "2024-03-20T15:30:00Z",
  "user_agent":  "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7)",
  "user_id":  "97980cfea0067"
}

{
  "anonymous_id":  "Anonymous identifier for the user",
  "event":  "Name of the event being tracked",
  "message_id":  "Unique identifier for this message",
  "properties":  "Event properties, free-form dictionary of properties of the event",
  "timestamp":  "When this track event occurred",
  "user_agent":  "User agent string from the client",
  "user_id":  "Unique identifier for the user"
}

​
Events

​
Triggering Webhook Types

The following event types are associated with the Track event payload from Customer Io.

  • Customer Io Track
{
  "anonymous_id":  "569a0e86-0484-4a84-afa8-cc55b76fe5c4",
  "event":  "button_clicked",
  "message_id":  "07cf5c9f-fbb0-4877-bfad-e158d86978ee",
  "properties":  {
    "any":  "value",
    "you":  "can have"
  },
  "timestamp":  "2024-03-20T15:30:00Z",
  "user_agent":  "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7)",
  "user_id":  "97980cfea0067"
}

{
  "anonymous_id":  "Anonymous identifier for the user",
  "event":  "Name of the event being tracked",
  "message_id":  "Unique identifier for this message",
  "properties":  "Event properties, free-form dictionary of properties of the event",
  "timestamp":  "When this track event occurred",
  "user_agent":  "User agent string from the client",
  "user_id":  "Unique identifier for the user"
}

​
Payload Field Details

​
Track
Event Payload
​
user_id
string
required

Unique identifier for the user

CEL
user_id
Example
"97980cfea0067"
​
event
string
required

Name of the event being tracked

CEL
event
Example
"button_clicked"
​
timestamp
timing.v1.Timestamp
required

When this track event occurred

CEL
timestamp
Example
"2024-03-20T15:30:00Z"
​
message_id
string
required

Unique identifier for this message

CEL
message_id
Example
"07cf5c9f-fbb0-4877-bfad-e158d86978ee"
​
properties
object
required

Event properties, free-form dictionary of properties of the event

CEL
properties
Example
{
"any":  "value",
"you":  "can have"
}
​
anonymous_id
string
required

Anonymous identifier for the user

CEL
anonymous_id
Example
"569a0e86-0484-4a84-afa8-cc55b76fe5c4"
​
user_agent
string
required

User agent string from the client

CEL
user_agent
Example
"Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7)"