Morf’s scheduling app allows you to capture events as users navigate through scheduling.

  • Time Slot Selection Viewed events pass information about availability the user is seeing in the scheduling app as it loads. Details regarding appointment type, filtering, and availability are captured here.
  • Time Slot Selected events are sent as soon as the user clicks Confirm on an appointment time slot. This event includes the appointment date and time, provider information, and scheduling view being used.

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Send scheduling events to analytics

Send Morf scheduling events to your analytics tool or CRM to gain insight into your patient’s journey.

  • Understand how provider availability impacts conversion and where drop off occurs
  • Track metrics like time to first available appointment and number of time slots available
  • Gain insight into how provider tags and specialty filters are being used